In a scenario where you have physically removed hardware from a machine you can no longer see it in device manager. This does not mean that it is gone. Evidence of that is, if for example you had a network card that had a Static IP address set and you remove the card and add a new one then try to set the IP address to the same as the old NIC you will get an error message. The error might look something like “The IP address 192.168.30.100 you have entered for this network adapter is already assigned to another adapter (Microsoft Virtual machine Bus Network Adapter #3) which is no longer present in the computer. If the same address is assigned to both adapters and they both become active, only one of them will use this address. This may result in incorrect system configuration”. In Windows Server 2008 R2 and Windows 7 it actually gives you an opportunity to “remove the static IP configuration for the absent adapter”. If you say Yes, this will eliminate the IP conflict problem but does not solve the problem of the adapter still being present in the machine. In older versions of the OS, it was even worse because every time you go into network properties it gives you an error message. Another way this comes up is if you move a virtual machine from one host to another. Like in the case of moving from Virtual Server 2005 R2 to Hyper-V or perhaps you are moving from one Hyper-V machine to another but you did not do an export, you just moved the VHD’s and created a new machine.
Getting rid of these old devices is actually very simple. Well, it is simple if you know how
Before you proceed, I recommend that you confirm that you have a good backup. I have never had a problem with this but hey, it is your server not mine.
- You need to run a command prompt so you can set an environment variable prior to opening the Device Manager This will bring up a command windowClick Start – Type the following command and then press ENTER
- Step 2: We have the command window open. We now need to set the variable (that is the “set” line and then with the variable set, we need to run Device Manager.
The file name for the Device Manager snap-in is devmgmt.msc. The first line will not appear to do anything but it is setting the environment for next step. The second command will actually open the Device Manager but it will be in a “special” mode which allows you to show devices that no longer exists.Type the following commands pressing ENTER after each line
- Step 3: Now all we have to do is show hidden devices and you will be able to access the devices that are not present in the machine. This will also turn a checkbox on in front of the Show Hidden Devices menu option.In this Special Device Manager Window; on the menu, click View then Show Hidden Devices
- Step 4: Now you can just go find the adapter or device that is missing and delete it! Expand the network adapter (or whatever category of device) and look for the device that needs to be removed. The error message that you got should tell you the “name” of the device so you just have to go find that named device. You may also notice while you are there that the icon for the “non-present” or missing device is slightly subdued so that will make it easier to find it if you have many devices in a category.See screen shot belowExpand the network adapter (or whatever category of device) and look for the device that needs to be removed.
Right-Click the Device and select Uninstall